Gap In First Product

  • Resolved ryanr2021

    (@ryanr2021)


    4 years, 11 months ago

    I recently updated my dev site to the following and I am seeing a gap in the first product for all categories. Just wondering if this is a bug?

    WordPress: 5.7.2
    WooCommerce: 5.4.1
    Avada: 7.4

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • MayKato

    (@maykato)

    4 years, 11 months ago

    Hello,

    This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter ryanr2021

    (@ryanr2021)

    4 years, 11 months ago

    It would appear Avada is the issue. I will open request with them. Thank you for the advice.

    MayKato

    (@maykato)

    4 years, 11 months ago

    Hi @ryanr2021

    You’re welcome! If you have any other questions, pleas feel free to open a new topic.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Gap In First Product’ is closed to new replies.