gaps in order numbers

  • Resolved creativewebdesigns03

    (@creativewebdesigns03)


    11 years, 8 months ago

    We have noticed that there have been gaps recently in the order #.
    Missing 2656 jumps to 2667
    We also had a previous gap of 4 orders.
    There have never been gaps before.
    We didn’t receive the confirmation emails either.

    Also, this has only happened since the latest update of WordPress – not sure it’s related.
    I am using WOocommerce version 2.1.5

    Is there any way to track what happened?

    https://ww.wp.xz.cn/plugins/woocommerce/

Viewing 2 replies - 1 through 2 (of 2 total)
  • ManusH

    (@manush)

    11 years, 8 months ago

    “Order#” is not stored in the database for its own variable/value. It is just a modification of a post-type. So if you make any other inputs to add into database like a new page, a post, a setting modification, etc that will end up adding to that value and then when a new order is made by a customer, then the new order-id will not be just +1 of the latest one.

    That’s why they later develop an extension for such functionality:
    http://www.woothemes.com/products/sequential-order-numbers-pro/

    The WooCommerce Sequential Order Numbers Pro plugin allows your store to have sequential, rather than random, order numbers.
    Thread Starter creativewebdesigns03

    (@creativewebdesigns03)

    11 years, 8 months ago

    thank you

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘gaps in order numbers’ is closed to new replies.