hello @dsblide
the plugin may be incompatible with some themes that hook the native woocommerce behavior
can you please share your ticket number?
we always provide a refund within 24 hs, it may be a delay in the payment gateway
kind regards
The ticket number of my original support request is (#79886) I asked for a refund on that ticket on 8/12 and received no response. I opened a second ticket (#80331) and didn’t receive a response so I left a review of my experience. Now I receive a response and also received a message on Facebook that I would not receive a refund until I removed my review.
