Hi @elenabenetti,
hmm, I think you have an issue with your server wp-cron.php file, please try the following:
modify wp-config.php ( you can find this file in your root directory ), and BEFORE the line:
/* That’s all, stop editing! Happy blogging. */
add this line:
define('ALTERNATE_WP_CRON' , true );
Hope that helps 😀
@elenabenetti
since we haven’t heard back from you, I’m going to mark it as resolved.
If you’re still having problems, feel free to let us know ;),
Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
This would encourage us to develop new free features and provide free support 😀
https://ww.wp.xz.cn/support/plugin/backwpup/reviews/