Gateway Timeout = New Users, No Email

  • Resolved itslouguy

    (@itslouguy)


    5 months ago

    I uploaded a .csv file with 1,003 users. The file loaded; when I clicked “import” the page worked for a while and eventually showed a “Gateway Timeout” screen. 

    Went back to the users page. All the users were loading in. A few loaded as duplicates (same email and username, different ID#), none of these received an email. 

    I tested the upload multiple times before the large import. How can I resend these emails? 

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  • Plugin Author Javier Carazo

    (@carazo)

    5 months ago

    This is really a problem with how the plugin currently works, doing the whole process at once, and how your hosting seems to work: a server with its own processing times and limits in the background and a proxy in front.

    The solution to this, right now, is to do the import in parts.

    We will soon release a version of the plugin that allows you to do the import asynchronously, as the export is already done, step by step, avoiding these problems.

    It will be version 2.0, and I hope to have it available very soon.

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