GDPR not needed

  • Resolved jaroslawistok

    (@jaroslawistok)


    4 years, 11 months ago

    I have other tools for this and my right corner is used for other things.
    I try to get rid of this, Off and saving brings the same status on, after reset the same.

    Is maybe a shortcode for this because on landig pages it doesn’t work even if I use Landing pages builder which has a widget with your plugin (tried with proper ID)

    OK I found shortcode and it works with Landung pages, but not via your widget 🙂

    This Privacy button still covers my messenger buttom rights, I want to get rid of this!

Viewing 11 replies - 16 through 26 (of 26 total)
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  • Plugin Author ShareThis

    (@sharethis)

    4 years, 9 months ago

    @jaroslawistok Believe me the feeling is mutual. Please create a temp account for me to dig into your site’s admin and better assist you with your issue:

    [email protected]

    There is obviously a language barrier and misunderstanding going on. I’ll be able to easily resolve your issue if I can see the GDPR tool being stuck “on” myself in your admin as it is NOT replicable on our end and NO ONE else is reporting this issue at this time. We 100% want to resolve your issue or else we wouldn’t respond. Thanks for your patience.

    -Scott

    Thread Starter jaroslawistok

    (@jaroslawistok)

    4 years, 9 months ago

    I send credentials via contact form on https://sharethis.com/de/contact/
    Form is also not sending 🙁
    I send via email

    I recreated new key and now is not gdpr problem but buttons are not showing.
    Updat doesn’t work when I want to cancel sms button, it appears again in settings 🙁

    By the way on ratings is one post with the same issue (gdpr not saving)

    Plugin Author ShareThis

    (@sharethis)

    4 years, 9 months ago

    @jaroslawistok send credentials to [email protected]

    Thread Starter jaroslawistok

    (@jaroslawistok)

    4 years, 9 months ago

    I have sent this to [email protected]. Is it ok?

    Plugin Author ShareThis

    (@sharethis)

    4 years, 9 months ago

    I don’t have access to those emails it’d be better to send to me directly at [email protected]

    Thread Starter jaroslawistok

    (@jaroslawistok)

    4 years, 9 months ago

    Thank you, unfortunately facebook doesn’t scrape pictures from my landingpages 🙁

    Plugin Author ShareThis

    (@sharethis)

    4 years, 9 months ago

    @jaroslawistok does your landing page have the open graph tag for images?

    like:
    <meta property=”og:image” content=”” />

    Thread Starter jaroslawistok

    (@jaroslawistok)

    4 years, 9 months ago

    I am afraid not, I am still awaiting an answer from Ops Landing pages plugin author with whom you seem to have cooperation. There is a block for buttons from you which never has worked, but with shortcut it doe’s so it was not a big problem. Thanks again for support.

    Plugin Author ShareThis

    (@sharethis)

    4 years, 9 months ago

    Also for visibility:

    After deactivating and reactivating the plugin I tried logging in with your provided credentials. A “You must reset your password” error occurred so we checked your account details and it appears as if you signed up on “sharethis.com/onboarding” using our Google SSO which is not compatible with non-sso logging in which you need for the plugin.

    I was able to remove your account on our end and recreate your account using the plugin interface which worked without an issue.

    For anyone having similar issues please register your accounts in the plugin directly or if you plan to use the plugin and register on our sharethis.com/onboarding page, don’t use the SSO at this time.

    Plugin Author ShareThis

    (@sharethis)

    4 years, 9 months ago

    @jaroslawistok thanks for your patience and cooperation. Not sure about the “ops landing page plugin” as we have no affiliation with them, but I’ll be closing this support ticket. If you would like to open a new support ticket specifically for the Gutenberg block we’d be happy to look into that separately. Thanks!

    Thread Starter jaroslawistok

    (@jaroslawistok)

    4 years, 9 months ago

    https://ww.wp.xz.cn/plugins/page-builder-add/

    The havelock for your which didn’t work.

    To be honest I hate this Gutenberg stuff, I prefere minimal clean wp 🙂

    Thanks so far

Viewing 11 replies - 16 through 26 (of 26 total)
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