General Tab Unavailable

  • Resolved BayneM

    (@baynem)


    1 week, 1 day ago

    After an event is published, or an existing event is duplicated, the General tab in the product editor, with price etc becomes unavailable.

Viewing 1 replies (of 1 total)
  • Abhay-WP Swings

    (@wpssupport)

    5 days, 22 hours ago

    Hello,

    Thank you for reaching out and bringing this to our attention.

    We have thoroughly tested this exact scenario on our end—both publishing a new event and duplicating an existing one—but unfortunately, we were unable to replicate the issue. The “General” tab, along with the pricing options, remains visible and available as expected.

    Since we cannot reproduce this on a clean setup, it is highly likely that this behavior is being caused by a conflict with your active theme or another third-party plugin.

    To help pinpoint the cause, we recommend running a basic conflict test:

    1. Switch your theme temporarily to a default WordPress theme (like Twenty Twenty-Four).
    2. Deactivate all third-party plugins except for WooCommerce and Event Tickets Manager for WooCommerce.

      Best Regards
Viewing 1 replies (of 1 total)

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