Generate Missing Webp not working

  • Resolved Larrian

    (@larrian)


    3 years, 9 months ago

    I am using enfold as a theme and have imagify, wprocket, rocket cdn and cloudflare. I have 28 images that were optimized and show in the media files as such, however, in imagify it says 28 are not optimized. I run the optimization and again they keep showing as not optimized. I have the imagify setting as picture and the rocketcdn link listed. I downloaded the imagify helper plugin and all is good…no red by anything. I am on a private server which has been checked and is maximized for speed and peformance. I also have another site that uses parallax pro with the same issue regarding nonoptimized images. Backup images do exist. Please advise.

    The page I need help with: [log in to see the link]

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  • Plugin Author WP Media

    (@wp_media)

    3 years, 8 months ago

    Hi @larrian

    I am very sorry about the problem you have.

    When you go to Media Library page and choose the List View, you can see all of these images as optimized in Imagify Tab?

    If so, it should be all good, but this part is confusing – if you go to the Bulk optimization page, you can actually run the process?

    If so, do you get any specific (error) message during the process, or images are getting optimized again?

    Sorry for asking multiple additional questions, we need to clarify it further.

    Thanks!
    Marko

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