• Resolved fwlw

    (@fwlw)


    Hi.

    I generate the images but just after a few minutes they disappear again.

    – I click on Generate Entries
    – I see blue icons for generated entries in col “Thumbnails (Retina in Colors)”
    – When I open a page where does images are used I see them in the html code.
    – It seems after a reload of the page they disappear from the html and the icons are gone in col “Thumbnails (Retina in Colors)”
    – It seems they are also removed when I generate entries for other images.

    – I have the newest WordPress
    – Using Shortpixel Plugin
    – Theme Astra Pro (also updated)
    – all Plugins are updated.
    – Server: Raidboxes
    – Cloudflare is used for DNS
    – No CDN

    • This topic was modified 5 years, 5 months ago by fwlw.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    Can you share your URL?

    Thread Starter fwlw

    (@fwlw)

    For example here

    Plugin Author Jordy Meow

    (@tigroumeow)

    What happens if you disable ShortPixel? I am not sure why the Retina images would be removed :/

    My plugin doesn’t remove its own image though, that’s for sure 🙂 Are you sure they are removed? Have you checked by FTP?

    Thread Starter fwlw

    (@fwlw)

    Hi Jordy.

    I haven’t checked that but they shop getting delivered in the html. I will see how it works when I deactivate ShortPixel.

    Another thing: What is the difference between:

    “Build Thumbnails”, “Build Retina”, “Regenerate Entries” and “Regenerate Retina”?

    Plugin Author Jordy Meow

    (@tigroumeow)

    – Build Retina or Regenerate Retina: Only build Retina files.
    – Build Thumbnails or Regenerate Entries: Rebuild the thumbnails and the Retina as well (if Retina features are enabled).

    I am not sure where you find all those terms 🙂 But it’s true that I am having a hard time to name this correctly, so they might be all over my tutorials and explanations. In fact, the features available in the plugin about thumbnails/retina are those two:

    – Creating (or Regenerating) the Thumbnails (Metadata Included) and the Retina if enabled
    – Creating (or Regenerating) only the Retina Files

    I am just not sure how to name them correctly 🙂 If you have any ideas, I would love to hear.

Viewing 5 replies - 1 through 5 (of 5 total)

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