Generator doesn’t work

  • Resolved theotheo

    (@theotheo)


    3 years, 5 months ago

    So i assigned a generator to a product but when i do a test order to see if a key is delivered it doesn’t seem to work. There is no key delivered.

    What am i doing wrong?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Darko G.

    (@darkog)

    3 years, 5 months ago

    Do you have the checkbox “Sell license keys” enabled?

    @theotheo

    Thread Starter theotheo

    (@theotheo)

    3 years, 5 months ago

    Yes of course, i have checked it and i have selected the generator i want. I am using a test order plugin to test maybe that is why it doesn’t work? I had the same issue with test order before when not using generator and you had fixed it. Now i notice that it could be also probably happening on the generator.

    Plugin Author Darko G.

    (@darkog)

    3 years, 5 months ago

    Hey @theotheo

    I tested it with the Order test plugin but can’t find any issue, the licenses are generated on my end. To eliminate this possibility, just use the “Direct Bank Transfer” WooCommerce’s native payment method, and manually mark the order as completed/processing.

    To reproduce the issue maybe enabling debug.log will help, i suggest to do that, place order and then you will find a debug.log file inside wp-content/debug.log path and share the contents so i can see if there is anything related to the plugin.

    Also, which PHP version you are using?

    Thanks,
    Best Regards,
    Darko

    Plugin Author Darko G.

    (@darkog)

    3 years, 4 months ago

    Hey,

    This is closed for inactivity. If you still have the problem please open the issue again.

    Best Regards,
    Darko

Viewing 4 replies - 1 through 4 (of 4 total)

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