Geolocalisation not working

  • Resolved eldrico

    (@cedricbonnard)


    5 years, 4 months ago

    Hi There,

    I am using your pluging and just bought the licence for the geolocalization (geo-targeting).

    I tried it and it looks like it doesn’t work when I add a country. I tested with my vpn and also without, just adding my country (france) and the popup is not displayed.

    I activated the licence. And the popup is perfectly working when I remove the country targeting.

    Did I miss something in the settings, something requested for the geolocalization?

    Thanks in advance and I can send you my website credential and licence number but not in this public area. I tried to create a new ticket in your website but it doesn’t work.

    TThanks in advance

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  • Sygnoos Support

    (@sygnoossupport)

    5 years, 4 months ago

    Dear @cedricbonnard ,

    Thanks for reporting an issue.
    Since it is not allowed to discuss the pro features in this forum, please, contact us via Live Chat from here.
    In case you will face an issue with connecting us, please, try to use another browser.
    Looking ahead to hearing from you soon.

Viewing 1 replies (of 1 total)

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