Geolocation not working

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support slash1andy

    (@slash1andy)

    Automattic Happiness Engineer

    6 years, 2 months ago

    Hey there!

    The geolocation seems to be turned off, can you send a screenshot of your geolocation/customer base location settings? I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox and Edge.

    Thread Starter mtarango

    (@mtarango)

    6 years, 2 months ago

    Sure, it’s enabled.
    https://ibb.co/p4WSDmX

    wbrubaker.a11n

    (@wbrubaker)

    6 years, 2 months ago

    Can you expand a bit on “doesn’t seem to be working” – what are your expectations and what is happening instead?

    Thread Starter mtarango

    (@mtarango)

    6 years, 2 months ago

    When someone adds an item to their cart, I recall the location automatically pulling in the shipping cost and taxes. Now, it asks the customer to manually enter their location for shipping costs

    https://ibb.co/xJcj9ST

    • This reply was modified 6 years, 2 months ago by mtarango.
    Thread Starter mtarango

    (@mtarango)

    6 years, 1 month ago

    Is anyone able to help me with fixing this?

    Marriah

Viewing 5 replies - 1 through 5 (of 5 total)

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