Could you please reach out to our support team so we can gather some more information from you concerning this issue?
Please, open a ticket in our private support system:
https://cleantalk.org/my/support/open and paste the link to this topic, so we can identify you quickly.
Hello.
We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
If you have any further questions, you can start a new topic or contact us via our private Ticket System.
Sorry, I didn’t receive notification of any replies. I’ll open a ticket now.