get_options function is deprecated since version 3.1.

  • Resolved irenewom

    (@irenewom)


    4 years ago

    Hello I’m having an issue when a costumer pay a product, the payment get cancelled itself, the error that I get in frontend is “An error have occured. Please, verify the data and try again” I try to check the console to see the error but nothing appears.

    I already check the error.log and I have this error a lot of times, the first time was at 16 may at 07a.m.

    [16-May-2022 07:12:31 UTC] The Automattic\WooCommerce\Admin\API\Options::get_options function is deprecated since version 3.1.

    The payment method I’m using is “Paycomet”.

    is anybody getting this error? how can I fix it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mirko P.

    (@rainfallnixfig)

    4 years ago

    Hi @irenewom,

    This is a known issue and it has been already reported on Github. Read more on this thread:

    https://ww.wp.xz.cn/support/topic/error-after-last-update-to-version-6-5-1/#post-15647806

    I would suggest subscribing to the Github issue in order to receive further updates.

    All the best.

    Thread Starter irenewom

    (@irenewom)

    4 years ago

    But does this error prevent users from buying? The problems I am encountering are that sometimes I can make the purchase and sometimes I can’t. So… is this the problem and do I have to wait for it to be resolved? Or does this problem not prevent users from making purchases?

    Margaret S. woo-hc

    (@margaretwporg)

    4 years ago

    Hi @irenewom

    It doesn’t seem that the bug is preventing users from buying. The GitHub thread doesn’t mention that and other other users who reported the issue didn’t have a problem with purchases. It appears the problem is specific to your site setup.

    You mentioned that sometimes it is allowing making purchases and sometimes it isn’t allowing – so it is a bit challenging to replicate the issue. As Paycomet payment method is in use, we recommend checking with their support team regarding this erratic behavior regarding purchases. You can open a support ticket at https://www.paycomet.com/en/services/support

    Let us know if we can be of further assistance.

    Margaret S. woo-hc

    (@margaretwporg)

    4 years ago

    As this doesn’t seem to be directly related to the WooCommerce core plugin itself I’m closing this thread. Feel free to create a new topic if you have any questions related to core WooCommerce.

Viewing 4 replies - 1 through 4 (of 4 total)

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