getting 502 error

  • Resolved twinklenbysadi

    (@twinklenbysadi)


    1 year, 2 months ago

    Hi

    After i have installed and activated the plugin, I was doing image optimization and also enabled wpo_cache so user get to see a cache page when they come to website so the speed go fast, but now i receive a 502 gateway error on all over the website. I have tried to disable the plugin, from database and file manager by renaming the plugin folder but still showing 502, i have recover the .httaccess, wp-config file which your plugin made changes but still same, i dunno what else to do, can you tell me how can i disable this plugin and recover the website back?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support vupdraft

    (@vupdraft)

    1 year, 2 months ago

    Hi,

    If you are still getting the issue with the plugin disabled, the plugin is not causing the issue.

    A 502 error is unlikely to be caused by a plugin.The 502 (Bad Gateway) status code indicates that the server, while acting as a gateway or proxy, received an invalid response from an inbound server it accessed while attempting to fulfill the request. Every time you visit a website your browser sends a request to a web server.

    My advice would be to contact your hosting and see what they say.

Viewing 1 replies (of 1 total)

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