Getting an error

  • Resolved adput

    (@adput)


    3 years, 3 months ago

    Hi – WordPress keeps sending me an email saying there is an error.

    All plugins etc are up to date on my site.

    This is the message – please advise:

    An error of type E_ERROR was caused in line 1197 of the file /home/mydomainname.co.uk/public_html/wp-content/plugins/bit-integrations/includes/Triggers/WC/WCController.php. Error message: Uncaught Error: Call to a member function get_sku() on bool in /home/mydomainname.co.uk/public_html/wp-content/plugins/bit-integrations/includes/Triggers/WC/WCController.php:1197
    Stack trace:

    0 /home/mydomainname.co.uk/public_html/wp-content/plugins/bit-integrations/includes/Triggers/WC/WCController.php(1326): BitCode\BI\Triggers\WC\WCController::accessOrderData()

    1 /home/mydomainname.co.uk/public_html/wp-includes/class-wp-hook.php(308): BitCode\BI\Triggers\WC\WCController::handle_order_update()

    2 /home/mydomainname.co.uk/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()

    3 /home/mydomainname.co.uk/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()

    4 /home/mydomainname.co.uk/public_html/wp-includes/post.php(4717): do_action()


Viewing 2 replies - 1 through 2 (of 2 total)
  • bitpresssupport

    (@bitpresssupport)

    3 years, 3 months ago

    Our developer team checks the issue you are facing. SKU element of the woo-commerce product, Suppose a woo-commerce product is ordered. Then we extract the info of the product. Somehow trigger is executed without the product and our function is unable to get info and this type of error occurs. We check out our end. Everything works fine. If you are still encountering this issue, please send an email to [email protected].
    We would be grateful for the opportunity to assist you in resolving the issue. Thank you for your understanding

    bitpresssupport

    (@bitpresssupport)

    3 years, 2 months ago

    We are pleased to let you know that the plugin has been updated and the issue has been resolved. Please update the plugin and check if the problem has been resolved.

    If you are still experiencing the same issue after updating the plugin, please don’t hesitate to contact us at [email protected]. We are always here to assist you.

Viewing 2 replies - 1 through 2 (of 2 total)

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