Hi @hyperbeast01, sorry to hear about the issue. We’ve only seen this a handful of times (twice, I think) and it was related to a theme conflict.
Could you try disabling all plugins and switch the theme on a Staging site to see if it still fails? And if it does work, could you gradually reactivate things and switch the theme back to try to trace which item is causing it? A screenshot of the console showing the error (right-click the page, choose Inspect, then look in the Console tab) would really help too.
While it’s a very rare problem, in 3.0 we’re considering adding additional messaging to help users troubleshoot it.
It is happening due to the “Schema & Structured Data for WP & AMP” plugin
Link: https://ww.wp.xz.cn/plugins/schema-and-structured-data-for-wp/
Console: https://prnt.sc/v2eyhi
Now, how can I use both plugins at the same time?
Thanks.
We tested locally with that plugin and couldn’t reproduce the issue. Can you confirm it happens with ONLY Automator and that plugin enabled, and that you’re using a default theme like Twenty Twenty when it fails?
If you have a copy of Automator Pro too it would be great to get temporary access to a Staging site via a ticket on the website. If not, maybe you can confirm the above, because for us we couldn’t reproduce the failure.
Yes, only Automator and that plugin enabled: https://prnt.sc/v2grfl
The default theme is enabled: https://prnt.sc/v2gs2m
Currently, I am testing the free version.
Thanks, I think we’ve been able to trace it.
We uploaded a copy of some modified files to https://we.tl/t-by28bDCt5a. Download that, extract the files, then you can replace the existing versions by FTP at the following locations:
src/core/classes/recipe-post-type.php
src/recipe-ui/dist/automator-recipe-ui.bundle.css
src/recipe-ui/dist/automator-recipe-ui.bundle.js
These updates will be included in the next release; hopefully they work for you.
Perfectly working. Thanks!
