Getting display_errors when plugin is activated

  • Resolved jayjay9001

    (@jayjay9001)


    6 years, 3 months ago

    When I activate Woosquare I get php warnings on the site.

    I have Divi theme installed and in the Divi support sections I get the following error:

    display_errors 32767 – We recommend 0 for the best experience.

    I have another support plugin, SupportCandy, installed and the php warnings show up on the backend and also the frontend of the website.

    I have contacted my host and the Elegantthemes and everything is setup properly on their end.

    After deactivating and all the themes and plugins I’ve narrowed it down to Woosquare. The display_errors appear when the plugin is activated.

    Any help would be greatly appreciated.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years, 3 months ago

    Hi @jayjay9001,
    Thank you for contacting us,
    Can you please share the screenshots where you are viewing the errors.

    Thread Starter jayjay9001

    (@jayjay9001)

    6 years, 3 months ago

    Hello,

    Thanks for getting back quickly. I’ve taken screenshots of the the error I am getting from Divi Support. I haven’t included the warning I was getting from the SupportCandy plugin. I was able to clean those up with their support.

    You can see the difference in the System Status

    display error

    Thanks

    Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years, 3 months ago

    Hi @jayjay9001,
    We have forwarded this matter to our technical team we will update you after testing.

    Thread Starter jayjay9001

    (@jayjay9001)

    6 years, 3 months ago

    Thanks you for the help.

    I also found some of the screenshots I had before I cleaned up the SupportCandy plugin warnings.

    View post on imgur.com

    Hopefully that will help.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years, 3 months ago

    Hi @jayjay9001,
    These warning errors are from the “Support Candy” plugin and not from the “WooSquare – Square for WooCommerce”

    Thread Starter jayjay9001

    (@jayjay9001)

    6 years, 3 months ago

    Hello,

    yes I know these are from the plugin SupportCandy. They were warnings that I fixed and I don’t get them now.

    But the Woosquare plugin is somehow enabling the display_error. So when I have the Woosquare plugin activated it shows all the error and/or warning on the site. This is why the Support in the Divi theme is showing that the display_error is active.

    I have gone through the deactivating plugins and themes and I only get this error when the Woosquare is active. I don’t know if there is a conflict with Woosquare and another plugin or theme.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years, 3 months ago

    Hi,
    Thanks for your cooperation we have figured it out and soon will release an update regarding this fix.

Viewing 7 replies - 1 through 7 (of 7 total)

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