Please, I would really like an update on this. I deactivated the Wordfence plugin and the problem stopped, so it is related to the WF plugin.
Error persists. Tried to uninstall and install the plugin again, didn’t solve. If the plugin is not active then the log error doesn’t happen, so it is caused by the plugin.
Any guidance is more than welcome.
Full log:
https://docs.google.com/document/d/1v4fdrxvrWDGk688h4JCzPoRluJ__b7WZiLbpaWwaLXs/edit?usp=sharing
Sorry for the delay in responding. We’re in the process of staffing up our forums team and a little short handed.
The specific error you have isn’t something I am familiar with.
Can you send a diagnostic report to wftest [at] wordfence [dot] com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Please add your forum username (@alextryingthings) where indicated and respond here after you have sent it.
Note: For the fastest response time, please make sure and add any information or questions directly to this ticket and not the email address above.
Tim
Thanks for getting back to me, I’ve just sent the report.
Thank you.
Hi Tim,
Can you please confirm that you got the report?
Otherwise I can send it again.
Thanks in advance.
I got the report and am looking at it. I’ll let you know what I find.
Tim
Thanks, Tim. Please let me know if you find anything.
Kind regards.
Sorry for the delay here.
The diagnostics you sent in indicate there are 3 error logs available. Can you download those and email them to the same place? Please add the forum thread URL (https://ww.wp.xz.cn/support/topic/getting-error-log/) in the message body and your forum username (@alextryingthings) to the subject line. If you can get any MySQL logs, grabbing any entries around the same time this happened (or the last time the error showed up) would also be helpful. Respond here when you send it.
Tim
Thank you, Tim.
I’ve just sent you all the required files, please confirm if you received them.
Kind regards.
I am not seeing the error logs. Can you email I provided you before so I can get them another way?
Tim
Hi Tim,
I’ve just sent an email with the error logs and with my username as subject line.
Thanks.
Just sent an answer with more questions.
Tim
