Getting error while editing the gallery

  • Resolved ramsudhakarputta

    (@ramsudhakarputta)


    4 years, 6 months ago

    While editing the video gallery I’m getting the following error and not able to edit. It just stuck on that page.


    FastCGI sent in stderr: "PHP message: WordPress database error Table 'getraplcom.wp_totalsoft_galleryv_dbt_1' doesn't exist for query SELECT * FROM wp_totalsoft_galleryv_dbt_1 WHERE TotalSoftGalleryV_SetID = '14' made by do_action('wp_ajax_TotalSoftGallery_VideoOpt_Edit'), WP_Hook->do_action, WP_Hook->apply_filters, TotalSoftGallery_VideoOpt_Edit_Callback" while reading response header from upstream, client: 115.113.11.143, server: getrapl.com, request: "POST /wp-admin/admin-ajax.php HTTP/1.0", upstream: "fastcgi://unix:/var/run/php7.4-fpm-getraplcom.sock:", host: "getrapl.com", referrer: "https://getrapl.com/wp-admin/admin.php?page=Total_Soft_Gallery_Video_General%3FTS_VGallery_Nonce%3D91cfd9e0cf"

Viewing 1 replies (of 1 total)
  • Plugin Author totalsoft

    (@totalsoft)

    4 years, 6 months ago

    Hello, dear ramsudhakarputta.

    Thank you for contacting us!

    The problem is that not all the functions work in the gallery. To solve the problem, please delete all database tables.

    After that, install the gallery again and after that your plugin will work without any problems.

    If you have any more questions, tell me. Our team is always happy to help.

    We will be happy to help.

    Have a good day!

    Sincerely, Total-Soft

Viewing 1 replies (of 1 total)

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