Getting fatal error in jetpack

  • Resolved DhruvKanojia

    (@dhruvkanojia)


    10 years, 11 months ago

    There was an update,so, I updated it and since then jetpack won’t activate and I’m getting this error

    Warning: require_once(/hermes/bosoraweb017/b219/ipg.psychoticelitescom/wp-content/plugins/jetpack/class.jetpack-options.php): failed to open stream: No such file or directory in /hermes/bosoraweb017/b219/ipg.psychoticelitescom/wp-content/plugins/jetpack/jetpack.php on line 37 Fatal error: require_once(): Failed opening required '/hermes/bosoraweb017/b219/ipg.psychoticelitescom/wp-content/plugins/jetpack/class.jetpack-options.php' (include_path='.:/usr/local/lib/php-5.3.29-amd64/lib/php') in /hermes/bosoraweb017/b219/ipg.psychoticelitescom/wp-content/plugins/jetpack/jetpack.php on line 37

    https://ww.wp.xz.cn/plugins/jetpack/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    10 years, 10 months ago

    Could you try to log in to your site via FTP or CPanel, and delete the existing Jetpack plugin folder, and reinstall the plugin manually as explained here:
    http://codex.ww.wp.xz.cn/Managing_Plugins#Manual_Plugin_Installation

    You’ll find the Jetpack plugin folder here:

    wp-content
   plugins
     jetpack - DELETE THIS FOLDER

    If you’re not sure how to do this, you can ask your hosting company for help. They should also have documentation explaining how to edit or remove files from your site using FTP or a File Manager in your admin panel.

    Let me know how it goes.

    Thread Starter DhruvKanojia

    (@dhruvkanojia)

    10 years, 10 months ago

    thank you… I found the problem was caused because of the other plugin named “wordpress adaptive images” was causing problems with jetpack after the new update of jetpack.
    Everything solved now .

    Thank You 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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