Getting JavaScript Error

  • Resolved srj

    (@sranjeet)


    5 years, 1 month ago

    Getting this error when using WPform.

    Heads up! WPForms has detected an issue with JavaScript on this page. JavaScript is required for this form to work properly, so this form may not work as expected. See our troubleshooting guide to learn more or contact support.

    Please help

    https://wpsbutton.com/contact-us/

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jade

    (@jadeam)

    5 years, 1 month ago

    Hello @sranjeet,

    Thanks for writing in and we’re sorry to hear about the trouble you’re facing.

    It looks like you have a caching plugin installed and active on your site which might be minifying the script on your site which sometimes breaks some JavaScript-controlled functionalities causing the message you are seeing.

    When you get the chance, can you please try to see if you can exclude the page where the forms are from being cache? Or, if you have the option, please exclude this file path from being minified: /wp-content/plugins/wpforms-lite/assets/js/wpforms.js

    I hope this helps.

    Jade

    (@jadeam)

    5 years, 1 month ago

    Hi @sranjeet,

    We haven’t heard back from you in about a week, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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