getting page not found 404 error

  • Resolved Heena

    (@heena1)


    4 years, 3 months ago

    I used pro version 2.0.5 and when i activated this plugin then getting 404 pages for other post type page.Can i know to where you solve it in plugin file? so i can do it by my self.

    • This topic was modified 4 years, 3 months ago by Heena.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 3 months ago

    Hi @heena1 ,

    Sorry for the inconvenience.
    I’ve tried on my end and could not able to reproduce the issue on my end. Have a look: https://d.pr/v/DG1TA8

    Since the issue is regarding BetterDocs Pro version, I would recommend you to create a support ticket from here: https://wpdeveloper.com/support/new-ticket/

    We will deeply check the issue on your website and assist you with this as soon as possible there.

    Thank you!

    Thread Starter Heena

    (@heena1)

    4 years, 3 months ago

    ok generated ticket. please check it. and if you need credential then reply on my email

    Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 3 months ago

    Thanks, @heena1 !
    We’ve received your ticket. Our technical support team will contact you soon and assist you with this!

    Have a good day!

    Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 3 months ago

    Hi @heena1 ,

    Just a follow-up update here for you since we didn’t hear you back from our support ticket.

    We’ve reproduced the issue on our end. Our dev team will work on it in next week and fix this issue as soon as possible. I will keep you updated on this.

    Thanks for your patience!

    Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 3 months ago

    Hi @heena1 ,

    Hope you’re doing good today.

    We’ve released a new update(Free – v2.0.8) today where we have fixed the permalink issue that you were facing. So please update your BetterDocs plugins to get this fixed.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)

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