Getting support from the forum

[Wendy Garrity]

Hi,

I’m wondering how the forum works, and I’m guessing the support is provided by volunteers, same as for WP.com.

I asked a question 5 days ago, and getting no response, I’m not sure how to get support with it.

I notice that there are many forum posts requesting help that are not answered.

Bluehost says the problem is not from their end and I must ask at WP.org support

My support post is below. Perhaps you can suggest a better approach so that I get a response?

Many thanks,

Wendy

I had paid to have some custom fonts on my site when it was hosted at WordPress.com.

Now I have migrated my site and am using workpress.org, v. 4.1, but the fonts don’t get migrated.

What would be the simplest way to restore the fonts I had before?

I was using:

FF Market in my title & subtitle
Museo for headings
Proxima Nova for body text

My theme is Twenty-Eleven, no modifications.

I’d love some help in navigating the maze of plugins, font sites like typekit & fontspring, plans for purchasing fonts, etc. It was so easy to choose new fonts on wordpress.com where all that was done for me!

I’m trying not to get into CSS, but will tackle it if I need to.

[petercralen]

Hi,

You have to search on https://ww.wp.xz.cn/plugins/ for right plugin for fonts.
There are several fonts plugins which will add fonts to your theme without playing with CSS.
How I can see on wordpress.com use Typekit for fonts, so this plugin can help you
https://ww.wp.xz.cn/plugins/typekit-fonts-for-wordpress/

Not sure if you can transfer paid fonts from wordpress.com to selfhosted or you have to buy package from typekit.com Probably you will have to buy it again if you want to use premium fonts.

[Andrew Nevins]

Hi Wendy, please stick to one thread per support topic. Someone had already answered this question for you, are you aware of that? Maybe you’ve lost your thread?

[Andrew Nevins]

I’m wondering how the forum works, and I’m guessing the support is provided by volunteers, same as for WP.com.

I can’t say for how WordPress.com works but ww.wp.xz.cn is completely volunteer based.

I asked a question 5 days ago, and getting no response, I’m not sure how to get support with it.

I notice that there are many forum posts requesting help that are not answered.

Yes, more people ask for help than give it out.

[Jan Dembowski]

You can view your topics your started and posted in to.

[Wendy Garrity]

Thanks Peter & Jan

[Andrew Nevins]

🙁