Getting transaction fees

  • Resolved t4k4

    (@t4k4)


    5 years, 1 month ago

    Hi there,

    Is there a way to get the transaction fees like this is the case with the PayPal and Stripe plugins (saved as custom meta)?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Christine, SkyVerge Support

    (@christineskyverge)

    5 years, 1 month ago

    Hi @t4k4,

    Thanks for getting in touch about our Braintree plugin. I’m happy to help out here 🙂

    I’m not quite following what you mean here. Could you please elaborate a bit more on what you mean here? And what the use case would be?

    Thanks!
    Christine

    Thread Starter t4k4

    (@t4k4)

    5 years, 1 month ago

    Payment gateways are usually charging a % + a flat transaction fee.

    When a customer is paying via Stripe, we can see how much Stripe charged us to process the payment on the edit order page.
    For a recent order below the order subtotal we can see the following…
    Paid: $136.01
    May 10, 2021 via Card
    Stripe Fee: -$4.24
    Stripe Payout: $131.77`

    Stripe is creating using the “_stripe_fee” custom meta key while PayPal is using “PayPal Transaction Fee”.

    Christine, SkyVerge Support

    (@christineskyverge)

    5 years, 1 month ago

    I see, so you’d like to have the transaction fee displayed on the admin edit order page.

    @t4k4 thanks for clarifying 🙂

    There’s not a built-in way we can do that though let me see if that’s possible.

    Thanks!
    Christine

    Christine, SkyVerge Support

    (@christineskyverge)

    5 years ago

    @t4k4

    Thanks so much for your patience here! At this time, we don’t have any existing solutions for this functionality.

    Something like this would require customization, and I’m afraid that customizations such as this are not covered under our support policy, so implementing this or modifying it isn’t something we can assist with.

    If you decide to give this a shot, I recommend checking out our developer’s documentation:

    https://docs.woocommerce.com/document/braintree-for-woocommerce-action-and-filter-hooks/

    We’ll also be happy to provide further guidance. Though, if you need help with customizing this, my recommendation is to reach out to a developer who is experienced in customizing WooCommerce.

    Can I help out with any other questions here?

    Thanks,
    Christine

Viewing 4 replies - 1 through 4 (of 4 total)

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