Getting two emails for a new user

  • Resolved rmachado

    (@rmachado)


    5 years, 11 months ago

    Hello

    I installed the plugin, and configure the notifications for a new user. But every time I do a test and register a new user using the front end, that user receives two emails. One that I just configured using the plugin and the default one.

    What Can be the problem?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jack – BNFW

    (@voltronik)

    5 years, 11 months ago

    Hi @rmachado,
    Thanks for your message.

    Is the user registration done via the standard WP registration form or via another plugin?

    Thread Starter rmachado

    (@rmachado)

    5 years, 11 months ago

    Hi @voltronik

    The registration is made via custom login (of the theme).

    Thanks

    Plugin Author Jack – BNFW

    (@voltronik)

    5 years, 11 months ago

    Hi @rmachado,
    In that case, there may be a setting to disable this notification within your theme. If not, you may have to get in touch with the theme author on how to disable the function that is sending the notification from their registration form.

    Plugin Author Jack – BNFW

    (@voltronik)

    5 years, 10 months ago

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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