Getting “Unknown error: E_HTA_R” when making changes to settings

  • Resolved t4gal

    (@t4gal)


    2 years, 4 months ago

    I have the LiteSpeed Cache plugin set up on my site, but it’s not working. I always get “x-litespeed-cache: miss” when viewing the website while logged out.

    So I’ve been trying to fiddle with settings to see if there’s something set wrong, but every time I make a change to the settings I get an error saying “Unknown error: E_HTA_R”, while simultaneously getting a message confirming “Options saved”

    Just curious what this error means? I can’t find anything on google about it.

    Thanks in advance!
    Jesse

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support qtwrk

    (@qtwrk)

    2 years, 4 months ago

    when you save , the plugin will attempt to write its rules into .htaccess , the error you got , seems to be the .htaccess file is NOT writable , please check

    Thread Starter t4gal

    (@t4gal)

    2 years, 4 months ago

    Thanks for the response! I think this particular problem came from my following instructions in a Litespeed article which told me to add the following to my wp-config:

    define("LITESPEED_CFG_HTACCESS", "/wordpress/.htaccess");

    I added this because it was presented as a possible solution to the caching not working. I have wordpress installed in a subdirectory.

    I tried changing the path used in that snippet and the error went away, so perhaps I just used the wrong path.

    However, the ache still isn’t working. So I’m at a loss. Perhaps I should make a new thread for this, as it’s a bigger issue.

    Is there something else I need to do in order to get the caching working for a wordpress install in a subdirectory?

    Thanks in advance!

    Plugin Support qtwrk

    (@qtwrk)

    2 years, 4 months ago

    this define is only needed when you have site URL and WP files in different URL/path

    please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter t4gal

    (@t4gal)

    2 years, 4 months ago

    The report number is ZDEFINJQ

    Plugin Support qtwrk

    (@qtwrk)

    2 years, 4 months ago

    
 defined("LITESPEED_CFG_HTACCESS") || define("LITESPEED_CFG_HTACCESS", "/home/xxx/public_html/wordpress/.htaccess");
 defined("LITESPEED_CFG_HTACCESS_BACKEND") || define("LITESPEED_CFG_HTACCESS_BACKEND", "/home/xxx/public_html/wordpress/wp-content/.htaccess");

    you should set it like this , replace xxx to your actual user

    Thread Starter t4gal

    (@t4gal)

    2 years, 4 months ago

    Thanks for the response! I’ve added that, but still getting “miss” from litespeed.

    I tried disabling litespeed through cpanel and enabling it again, and I also deleted and reinstalled the litespeed plugin. Still nothing.

    Is there something else I should be checking? I’ve looked up different troubleshooting methods and I can’t see any reason this isn’t working.

    Plugin Support qtwrk

    (@qtwrk)

    2 years, 4 months ago

    please confirm that you have properly replace the xxx in my code ?

    also once you added the define , go to plugin’s setting page , any page , click save , so it will trigger the htaccess write again

    once it is saved, manually verify the both .htaccess, see if you can find the cache related rules , you can see them wrapped by something like #LSCACHE .....

    Thread Starter t4gal

    (@t4gal)

    2 years, 4 months ago

    I did properly replace the xxx in your example, and I’ve confirmed that the .htaccess in the /wordpress/ directory and the /wordpress/wp-content/ directory both have LScache content.

    Plugin Support qtwrk

    (@qtwrk)

    2 years, 4 months ago

    interesting issue

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Viewing 9 replies - 1 through 9 (of 9 total)

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