Give does not send email

Hi there:

I have the same problem with email. When i click on the Sent Test Email button, I got the message The test email has been sent. But i never receive the email. Used Check Email plugin to confirm that emails being sent out ok. Tried a $1 donation and Email Cop showed that nothing sent out. Below is my system info. Thank you so much for your help.

Here is the link to the form: http://vnhope.org/donations/donate-to-vnhope/

I don’t know how to do item 3 though.

### Begin System Info ###

— Site Info

Site URL: http://vnhope.org
Home URL: http://vnhope.org
Multisite: No

— Hosting Provider

Host: DBH: tnh1626409510164.db.10465638.hostedresource.com, SRV: vnhope.org

— User Browser

Platform: Apple
Browser Name: Chrome
Browser Version: 54.0.2840.71
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_10_5) AppleWebKit/537.
36 (KHTML, like Gecko) Chrome/54
.0.2840.71 Safari/537.36

— WordPress Configuration

Version: 4.6.1
Language: en_US
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Active Theme: Innovation Extend 2.5
Show On Front: posts
Remote Post: wp_remote_post() works
Table Prefix: Length: 3 Status: Acceptable
Admin AJAX: Accessible
WP_DEBUG: Disabled
Memory Limit: 40M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, refunded, failed, revoked, cancelled, abandoned, spam

— Give Configuration

Version: 1.6.4
Upgraded From: None
Test Mode: Disabled
Currency Code: USD
Currency Position: before
Decimal Separator: .
Thousands Separator: ,

— Give Page Configuration

Success Page: http://vnhope.org/donation-confirmation/
Failure Page: http://vnhope.org/transaction-failed/
Give Forms Slug: /donations

— Give Gateway Configuration

Enabled Gateways: PayPal Standard, Test Payment
Default Gateway: PayPal Standard

— Must-Use Plugins

— WordPress Active Plugins

Akismet: 3.2
Check Email: 0.3
Formidable: 2.02.09
Give – Donation Plugin: 1.6.4
Jetpack by WordPress.com: 4.3.2
UpdraftPlus – Backup/Restore: 1.12.23
Woo Checkout Field Editor Pro: 1.1.2
WooCommerce: 2.6.7

— WordPress Inactive Plugins

Donations for WooCommerce: 1.0.7
Email Cop: 0.1.1
Hello Dolly: 1.6
Welcome to WordPress: 1.0
WooCommerce PayPal Powered by Braintree Gateway: 1.2.5

— Webserver Configuration

PHP Version: 5.3.6
MySQL Version: 5.5.43
Webserver Info: Microsoft-IIS/7.0

— PHP Configuration

Safe Mode: Disabled
Memory Limit: 256M
Upload Max Size: 8M
Post Max Size: 8M
Upload Max Filesize: 8M
Time Limit: 300
Max Input Vars:
URL-aware fopen: On (1)
Display Errors: On (1)

— PHP Extensions

cURL: Supported
cURL Version: 7.21.0
zlib: Supported
GD: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed
DOM: Installed
MBString: Installed

— Session Configuration

Give Use Sessions: Enabled
Session: Enabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: C:\Windows\Temp\
Use Cookies: On
Use Only Cookies: On

### End System Info ###