Give – Recurring Donations

  • Resolved marissamayer

    (@marissamayerwadacom)


    3 years, 10 months ago

    Hi There,

    I’m doing some testing for “Give – Recurring Donations”.

    However, when I activate the addon, I get a fatal error. What could be the source of this error? What is required to fix the error?

    You can find the error below.
    —–
    Plugin could not be activated because it triggered a fatal error.

    Fatal error: Cannot declare class Give_Subscriptions_DB, because the name is already in use in /home/customer/www/foundation.wadacom.com/public_html/wp-content/plugins/give-recurring/includes/give-subscriptions-db.php on line 0
    —–

    Best,
    Marissa

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ben Meredith

    (@benmeredithgmailcom)

    3 years, 10 months ago

    Hi @marissamayerwadacom

    We’re not allowed (by forum rules) to support premium add-ons here. Definitely reach out at https://givewp.com/priority-support for help with this.

    It sounds like you may be using an older version of the Recurring Donations add-on, so when you reach out to support, include the version number there.

    Thanks!

    Thread Starter marissamayer

    (@marissamayerwadacom)

    3 years, 10 months ago

    Hi Ben,

    Thank you for your response.

    We do some trials for our customers. To put it clearly, it is not right for us to recommend GiveWP to them without these trials.

    Because similarly, we tried language translations some time ago. We couldn’t get enough documentation or help from you for the language translation problem. However, we detected errors related to language translations. We solved that problem but you still haven’t solved it.

    For these reasons, we are sceptical of GiweWP and its add-ons and cannot recommend them to our customers without testing that they work perfectly.

    As a result, we do not have a primary support account as we are in the testing phase.

    The idea of ​​helping is entirely your decision and discretion.

    Give – Recurring Donations version number is 1.14.1.`

    Best,
    Marissa

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Give – Recurring Donations’ is closed to new replies.