Are you using DoDirectPayment or PayFlow? Do you have logging enabled so we can get a look at the raw API logs?
using direct payment,
here is possible logging useful output (i don’t see upload file option here so sending here)
[RAWRESPONSE] =>
)
06-11-2014 @ 22:25:17 – Error Array
(
)
Can you confirm that curl is enabled on your server?
I have to check that, give me a min
Here is screenshot, it is enabled
http://awesomescreenshot.com/0792ywsha6
[Moderator Note: No bumping. If it’s that urgent, please consider hiring someone instead.]
I can’t see the labels in this screenshot so it’s tough for me to confirm, but if you’re sure it’s enabled then we’d have to check for possible firewall rules blocking communication to PayPal’s server or something like that.
Can you test HTTP requests in a basic script just to see if it works there or not?
ok i will check HTTP request and will get back to you.
Thank you
Hello there,
HTTP request is working, checked on my other server as well and it has same issue on that server as well.
You can check http://checkresponsive.net/html
I’m not getting this complaint from others, so you must have something unique going on. I don’t see any products on this link you gave me to try and test with..??
I may need you to contact me directly and provide access to your site so I can do more troubleshooting, and depending on exactly what’s going on that may require a premium support purchase.
Are both sites using the same theme? Have you tried a different theme? Also, what about other plugins that could be conflicting? Have you tried disabling all your other plugins to see if it works then? If so, then you could re-enable one-by-one until you find the culprit.
solved it, looks like the test card number doesn’t work any more.
Glad you got it worked out!
