Hi @isaaco1,
Glad you reached out. I’ll need a little more information to get started here:
First, send along your system information. Your system information is one of the most helpful tools for us to use when we start digging in to a potential issue. It gives us a peek at your site’s environment, which can give us helpful clues. You can do this by navigating to Donations > Tools > System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.
Once I have a little more context I’ll be able to send along some next steps. Let me know if you have questions about this in the meantime, I’m happy to help.
Hi @isaaco1,
It’s been a bit since I’ve heard back and I know sometimes it takes a little extra time to work on things. I’m marking this as resolved for now, but if you still have questions you can create a new ticket right here and we’ll be happy to give this another look.
Have a great day!
Thank you, here’s it is:
WordPress Environment
Home URL: https://chabadmhe.org
Site URL: https://chabadmhe.org
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
Permalink Structure: /%postname%/
Show on Front: page
Page on Front: Home (#30)
Page for Posts: Unset
Table Prefix Length: cxbPH
Table Prefix Length: 5
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, spam, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, tribe-ea-success, tribe-ea-failed, tribe-ea-schedule, tribe-ea-pending, tribe-ea-draft, tribe-ignored
Server Environment
Hosting Provider: DBH: db5008929235.hosting-data.io, SRV: chabadmhe.org
TLS Connection: Connection uses TLS 1.3
TLS Connection: Probably Okay
Server Info: Apache
PHP Version: 8.0.26
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Max Upload Size: 128 MB
cURL Version: 7.64.0, OpenSSL/1.1.1n
SUHOSIN Installed: –
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
GiveWP Configuration
GiveWP Version: 2.23.2
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Updates: All database migrations completed.
Database Tables: ✔ cxbPHgive_donors✔ cxbPHgive_donormeta✔ cxbPHgive_comments✔ cxbPHgive_commentmeta✔ cxbPHgive_sessions✔ cxbPHgive_formmeta✔ cxbPHgive_sequential_ordering✔ cxbPHgive_donationmeta✔ cxbPHgive_revenue✔ cxbPHgive_migrations✔ cxbPHgive_log
GiveWP Cache: Enabled
GiveWP Cache: ✔New Donation✔Donation Receipt❌New Offline Donation❌Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
Upgraded From: 2.23.0
Test Mode: Disabled
Currency Code: GBP
Currency Position: Before
Decimal Separator: .
Thousands Separator: ,
Success Page: https://chabadmhe.org/donation-confirmation/
Failure Page: https://chabadmhe.org/donation-failed/
Donation History Page: https://chabadmhe.org/donor-dashboard/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Stripe - Credit Card, PayPal Standard
Default Payment Gateway: Stripe - Credit Card
PayPal IPN Notifications: IPN received for #2555 ( 6TA335051D172883W ) on 10/20/2022 at 07:07. Status VERIFIED
Donor Email Access: Enabled
Stripe Webhook Notifications: 29/11/2022 5:03 PM
Active GiveWP Add-ons
Other Active Plugins
Akismet Anti-Spam: by Automattic – 5.0.2
Creative Mail by Newfold Digital: by Newfold Digital – 1.6.6
Elementor: by Elementor.com – 3.9.1
Elementor Pro: by Elementor.com – 3.9.1
Essential Addons for Elementor: by WPDeveloper – 5.5.1
Essential Blocks: by WPDeveloper – 3.8.3
Fluent Forms: by Contact Form - WPManageNinja LLC – 4.3.22
Jetpack: by Automattic – 11.6
Photo Gallery: by Photo Gallery Team – 1.8.5
Really Simple SSL: by Really Simple Plugins – 6.0.12
The Events Calendar: by The Events Calendar – 6.0.6.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com, DavidAnderson – 1.22.24
Yoast SEO: by Team Yoast – 19.12
Inactive Plugins
Accept Stripe Payments: by Tips and Tricks HQ, wptipsntricks – 2.0.72
EventPrime – Modern Events Calendar, Bookings and Tickets: by EventPrime – 2.7.6
IONOS Performance: by IONOS – 1.0.1
Ocean Extra: by OceanWP – 2.0.6
WooCommerce: by Automattic – 7.2.0
WP Simple Pay Lite: by WP Simple Pay – 4.6.5
Active MU Plugins
1&1 Product Subdomain: by 1&1 – 1.1.0
Elementor Safe Mode: by Elementor.com – 1.0.0
Theme
Name: Hello Elementor
Version: 2.6.1
Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme
Hi @isaaco1,
Thanks for sending along that information, it was helpful.
What you are seeing isn't an error, it is just a PHP warning. These serve as a kind of "head's up" to developers that fixes might be needed in the future. It won't impact the functionality of your site in any way.
You can remove these notices one of two ways:
Roll back to PHP 7.4
Or, turn off the debug display:
If you're not familiar with WP_DEBUG, you need to edit your wp-config.php file:
// Turn debugging on
define('WP_DEBUG', true);
// Tell WordPress to log everything to /wp-content/debug.log
define('WP_DEBUG_LOG', true);
// Turn off the display of error messages on your site
define('WP_DEBUG_DISPLAY', false);
That wp-config.php file is an important piece of information to have!
I'll go ahead and mark this one as resolved. If you still have questions, you can create a new ticket right here and we'll be happy to help.
