glossary and knowledge base issue

(1) A serious issued unfolded last night, that kept us up until 3am in the morning. Yesturday, we added some additional words to our glossary. We have almost 700 entries. Upon adding the 3 more, suddently the body text of all 700 plus docs stopped showing. We logged a call with your technician and went through all possibilities. They had us fix apparant bugs, that had nothing to do with the issue. We fixed them, but the issue remained. We have not added any new plugins since March 24, however, we still did the plugin conflict tests. Again the problem remained. We have 700 docs with the title, contents and no body text. The only thing that worked, was removing the betterdocs pro plugin. when we swtiched that off. All 700 docs showed correctly. As soon as we switched it on, the body text in all of them disappaered. we checked version numbers of wordpress, bettedocs and betterdocs pro. again no issue. In the end after 6 hours of testing and looking around. We decided to restore the site to just before the 3 additional glossary words were added and everything is working fine. The problem is now we can not add anymore. (2) the other issue is that if a doc has a glossary word 10 times, each word is highlighted. I think this is heavyhanded. additionally the glossary needs to be searchable so words can be edited. Right now we are between a rock and a hard place not knowing what to do. I suppose we can setup a test environment. But i think some things need to be done with the plugin. One you need to check if the glossary is scalable, at present we dont think it is. We pushed it and this happend. Its just not possible it was anything else, otherthen a conflict between the betterdocs and betterdocs pro. Prehaps just having the pro plugin with everything needed instead of having two plugins active might be better as well.