glossary multisite feature

  • Resolved jamaicahomes

    (@jamaicahomes)


    1 year, 5 months ago

    I’ve recently activated your Glossary plugin on a new Multisite installation and was excited to see the notification about the multisite feature—it seemed like a perfect fit for my setup. I followed the instructions provided to create and configure the plugin for my network. Here’s a summary of what I’ve done:

    1. I network-activated both the main Glossary plugin and the Enable Glossary on Multisite plugin across all 11 sub-sites in my Multisite network.
    2. I also edited the code in the “Enable Glossary on Multisite” plugin to include the main site (ID 1) in the array of sites.
    3. I attempted to test the setup by visiting the sub-sites to see if the glossary terms, such as the word ‘Jamaica’, were being picked up. However, the terms are not showing up on the sub-sites.

    I initially included all sub-sites in the array but decided to change it, thinking it might be a problem. I went back and removed all other site IDs, leaving just the main site (ID 1) in the array for now, to troubleshoot and ensure that the glossary terms from the main site should appear on the sub-sites.

    However, despite these efforts, the glossary terms are still not showing up on the sub-sites. I had assumed that by including all sub-sites in the array, terms could be shared across the network, but this doesn’t seem to be working as expected.

    Additionally, I couldn’t find any further documentation or instructions on this multisite feature, which left me a bit confused. One thing I noticed is that you mentioned the need for a license, and I have a premium license for another site but not for this new Multisite installation. Could this be why the feature isn’t working? Is the multisite functionality a paid feature?

    I believe I’ve followed the setup process correctly, but it’s not behaving as expected, and I’d really appreciate your guidance or insight into what might be going wrong. Here is one of the sub sites stmaryjp.ja.place

    Looking forward to your response!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Daniele Scasciafratte

    (@mte90)

    1 year, 5 months ago

    Hi,
    this is the free support as you are premium I suggest to open a ticket in the dedicated platform https://support.codeat.co/
    The multisite feature is only for premium customers so I have to close the ticket in the meantime that you open a ticket in the right platform.

    We can add to the various subsites the license so the feature will be turned on also for those instances but I need a ticket in that platofmr so we can share those details.

    Thread Starter jamaicahomes

    (@jamaicahomes)

    1 year, 5 months ago

    OK i rasied a ticket.

    Thread Starter jamaicahomes

    (@jamaicahomes)

    1 year, 5 months ago

    I wanted to report an issue with enabling the glossary filter plugin on a multisite network. Here’s what I did:

    1. I have the main plugin and pro plugin enabled on the main site and a couple of sub-sites.
    2. I enabled the filter plugin network-wide, but it didn’t work.
    3. I then tried enabling the filter plugin only on the relevant sub-sites, but this also didn’t work.
    4. I updated the plugin code to include all sub-sites in the array, for example: php return array(2, 3, 4); This didn’t work.
    5. I then updated the code to include all sites, including the main site:phpreturn array(1, 2, 3, 4); Again, this didn’t work.
    6. I deactivated the filter plugin and re-enabled it only on the sites where it was needed, but it still didn’t work.

    I have tried every possible configuration according to the instructions provided, but nothing works. I also had a coder review the plugin code to confirm it was updated correctly, and they verified it was fine.

    At this point, I suspect that the feature itself might not be functioning as intended. Any help to resolve this issue would be greatly appreciated.Plugin Code:

    php

    <?php /* Plugin Name: Enable Glossary on Multisite Plugin URI: https://codeat.co/glossary Description: This filter will enable the use on all the network the same site as source for Glossary Author: Codeat Version: 1.0.0 Author URI: https://codeat.co */ add_filter('glossary_multisite_parent', 'add_my_sites_to_glossary'); function add_my_sites_to_glossary( $site_ids ) { return array(1, 4); // Include site 1 and site 4 } Key Notes:

    • The filter plugin doesn’t seem to work regardless of whether it’s enabled network-wide, site-specific, or with updated site IDs in the code.
    • The plugin code has been verified as correct by a coder, so the issue may lie in the functionality of the feature itself.

    Any advice or assistance on resolving this would be greatly appreciated. Thank you!

    Plugin Author Daniele Scasciafratte

    (@mte90)

    1 year, 5 months ago

    Hi,
    I need that you raise the ticket on the premium support as this feature is only for premium customers.

    This is not the right place.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘glossary multisite feature’ is closed to new replies.