GLS Canada tracking input

  • Resolved orbtaz

    (@orbtaz)


    1 year, 3 months ago

    Good day just wanted to let you know when using the carrier GLS Canada and entering the tracking number when pressing “track your order” it just brings me to homepage of tracking url https://gls-group.com/CA/en/send-and-receive/track-a-shipment/

    It doesnt seem to enter the tracking number by itself. This leads to the customer needing to copy the tracking number and inputing it in the box.

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  • Plugin Contributor satishzorem

    (@satishzorem)

    1 year, 3 months ago

    Hi @orbtaz

    We’ve updated the GLS Canada tracking URL in AST’s shipping carriers list. To reflect these changes in your store, you’ll need to synchronize the shipping carriers list.

    Here’s how to do it:

    1. Go to your WordPress Dashboard.
    2. Navigate to WooCommerce > Shipment Tracking > Shipping Carriers.
    3. In the top-right corner, you’ll find a drop-down menu. Click on “Sync Carriers” to update the list.

    For detailed guidance, our documentation on Sync Carriers can be found here. It provides step-by-step instructions and additional information.

    Thanks,

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