• Resolved anettles

    (@anettles)


    I set up s simple job listing with an email field in the applicant form. I tested with my gmail address but it was rejected by the form. My address is <MyFirstName>.<MyLastName>@gmail.com.

    I assure you my address is valid but the form rejects it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author PressTigers

    (@presstigers)

    Hello @anettles,

    Google does not count dot as a part of the account name. It also ignores the capitalization in the account name. For example, [email protected] google considers it as [email protected].

    We are also sharing a reference site URL of the google product forum. Please visit the link.
    https://productforums.google.com/forum/#!topic/gmail/n_IInyNZNKI;context-place=forum/gmail

    Thanks & Regards,
    PressTigers

    Thread Starter anettles

    (@anettles)

    I know Google does not count the dot and ignores capitalization. I did not capitalize the email address in the form, I only used capitalization in my post on this board to obfuscate my email address.

    If it is capitalization that is keeping the address from being validated, perhaps your form could scrub the data by setting it to all lowercase before validating.

    If it is the dot that is keeping it from being validated, many people put a dot in their gmail address and will not be aware that it isn’t necessary. Therefore they will certainly be putting the dot in when filling out the application form.

    Could you not simply ignore the dot in the name portion of the email address?

    Plugin Author PressTigers

    (@presstigers)

    In your case, it is because of the dot, not capitalization. Please share your website URL where your form is rejecting your email.

Viewing 3 replies - 1 through 3 (of 3 total)

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