Gmail integration

  • Resolved vendercentral2009

    (@vendercentral2009)


    4 years, 5 months ago

    I have configured the email templated and when i create a test ticket i was not able to get an Email Notification via my Gmail account.

    Can you show or explain how can i can solve this issue?

Viewing 7 replies - 1 through 7 (of 7 total)
  • sademhaj

    (@jahmedas)

    4 years, 5 months ago

    Hi @vendercentral2009

    Can you please check if you have Enabled the “Do you want to activate this e-mail template?”

    Regards

    Thread Starter vendercentral2009

    (@vendercentral2009)

    4 years, 5 months ago

    Yes i did activate the template

    sademhaj

    (@jahmedas)

    4 years, 5 months ago

    Hi @vendercentral2009

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Nineteen theme. If the problem goes away, enable them one by one to identify the source of the problem.

    Reegards

    Thread Starter vendercentral2009

    (@vendercentral2009)

    4 years, 4 months ago

    Thanks the issue is fixed but i noticed a new issue.

    A client had sent me a picture with regards to a popup that when they clicked on the “Close” button to end the ticket, the popup confirmation was cut off.

    Please review here

    How can i fix this issue ?

    Thread Starter vendercentral2009

    (@vendercentral2009)

    4 years, 4 months ago

    Thanks the issue is fixed but i noticed a new issue.

    A client had sent me a picture with regards to a popup that when they clicked on the “Close” button to end the ticket, the popup confirmation was cut off. Infact, ALL popups are affected

    Please review here

    How can i fix this issue ?

    Thread Starter vendercentral2009

    (@vendercentral2009)

    4 years, 4 months ago

    Thank you its fix

    Thread Starter vendercentral2009

    (@vendercentral2009)

    4 years, 4 months ago

    I have noticed a new issue.

    A client had sent me a picture with regards to a popup that when they clicked on the “Close” button to end the ticket, the popup confirmation was cut off. Infact, ALL popups are affected

    Please review here

    How can i fix this issue ?

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Gmail integration’ is closed to new replies.