@verdipro Hi,
Hope you are doing good.
When you sent mail first time on Gmail address, I need that first failed Email log.
Please share the Status of the “Solution” and “Status” Tab.
For more details see the screenshot here.
Thanks
@verdipro
Also, share the Diagnostic Test Report you can find from Post SMTP > Dashboard > Troubleshooting Tab.
Thanks
@haseeb0001 Is that report safe to post online, or should I send it to you another way?
It’s safe, in this report there will be total plugin names, PHP version, and other basic things.
@verdipro
Mailer: postsmtp
HostName: greyowlcrafts.com
cURL Version: 7.81.0
OpenSSL Version: OpenSSL/1.1.1n
OS: Linux server.verdiproductions.com 3.10.0-1160.53.1.el7.x86_64 #1 SMP Fri Jan 14 13:59:45 UTC 2022 x86_64
PHP: Linux 7.4.28 en_US.UTF-8
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
WordPress: 6.0.1 en_US UTF-8
WordPress Theme: Bridge
WordPress Plugins: LayerSlider, Bridge Core, Anti-Spam by CleanTalk, Contact Form 7, Disable Gutenberg, Elementor, Envato Market, GA Google Analytics, Google Listings and Ads, Jetpack, WPBakery Page Builder, MailPoet 3 (New), Post SMTP, Qi Addons For Elementor, Qode Instagram Widget, Qode Twitter Feed, Slider Revolution, UpdraftPlus – Backup/Restore, WooCommerce Payments, WooCommerce PayPal Payments, WooCommerce Shipping & Tax, WooCommerce Table Rate Shipping, WooCommerce, WP Mail Logging, YayMail – WooCommerce Email Customizer
WordPress wp_mail Owner: /home/greyowlcrafts/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args, No3x\WPML\WPML_Plugin->log_email
WordPress phpmailer_init Action(s): wpcf7_phpmailer_init, PostsmtpMailer->phpmailer_smtp_init
Postman: 2.1.3
Postman Sender Domain (Envelope|Message): greyowlcrafts.com | greyowlcrafts.com
Postman Prevent Message Sender Override (Email|Name): No | No
Postman Active Transport: SMTP (smtps:plain://mail.greyowlcrafts.com:465)
Postman Active Transport Status (Ready|Connected): Yes | Yes
Postman Deliveries (Success|Fail): 121 | 13
@verdipro Thanks, let me reproduce this on my staging website, will get back to you soon.
Thanks
Just letting the plugin admin know – This is still happening.
It got better after removing Gmail API client ID & secret and adding it back (and re-authenticating), but still feels a bit inconsistent.
In my case, I can see the emails in Gmail’s sent folder. But some of them do not get delivered. (nothing on recipient’s inbox or spam)
Thanks in advance 🙂
Keep up the good work.
@danushkaj91 Noted, our team is working on it, once we reproduce it on our test websites then we will fix it and release the updated version soon.
Thanks
@haseeb0001 Apologies for not updating earlier. Apparently we had an issue with Google servers and it was delaying emails. Error was logged in as a transient error in the G-suit admin email log and Google, when I talked to them confirmed that it was an error from their end and everything went back to normal since last morning.
Thanks & sorry for the delay
@danushkaj91 Great, thanks for the update.
@verdipro please talk to google support and test this issue also.
Thanks
@haseeb0001 sorry was away & just catching up on this thread. Does this solution also apply to me? Reason I ask, is my client is not using G Suite. Its just a regular Gmail address that he is having his emails sent to. So we don’t have a direct contact with Google to resolve this, or any way of modifying settings.
@verdipro okay if you dont have Gsuite then let me find any solution for you, in the meantime, you can also search this issue on google support forums.
Thanks
@haseeb0001 ok thanks. I will take another look around. Initially I didn’t find anything, which brought me to see if it was plugin related.
@verdipro you’re welcome, I have also forwarded this thread to my senior technical team, if we found any issues we will update the plugin and let you know.
Thanks
