GoDaddy Security Found Malware

  • Resolved Why Not Advertising, LLC

    (@whyknott)


    7 years, 10 months ago

    I don’t use GoDaddy Security services but the domain name is registered there. That being said, my client forwarded me an email showing me that the site has been flagged for Malware. I have CleanTalk anti-spam and security plugins installed and active. These are the two files showing on their scan they sent my client:

    rex.array_join.006 – html/css.php

    php.spam-seo.doorway-gen.043 – html/wp-hloper.php

    What should I do about these two files????

    Are they bad?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • SergeM

    (@serge00)

    7 years, 10 months ago

    Hello.

    Thank you for your request.

    Please, send us these files for analysis.

    Create a private ticket here:
    https://cleantalk.org/my/support/open

    Best regards.

    Thread Starter Why Not Advertising, LLC

    (@whyknott)

    7 years, 10 months ago

    Please help me understand HOW to obtain those files? I tried searching FileZilla and running a scan from CleanTalk but I cannot locate them. Any advice or help you can give the better.

    Thanks!

    SergeM

    (@serge00)

    7 years, 10 months ago

    Please, log in to your Hosting Account and locate the folder of your website.

    Then search for the files using your hosting interface. There should be an edit field “Find” or something similar.

    Also, you could ask your hosting tech support to do that or give us access to your website files via FTP.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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