Good for very basic email. Does not support HTML, CSS, or fonts.

Good for very basic email with no frills. However, MailPoet does not support HTML or CSS or custom fonts. If you send an email to customer support, you get an AI response, not a human response.

From the AI response:
“Custom HTML and CSS cannot be directly added to newsletters using the MailPoet email editor. This limitation exists across all MailPoet plans (free and paid) and is by design to ensure maximum compatibility across different email clients. When you paste HTML or CSS code into the editor, it gets automatically stripped out during the rendering process.”

If you need special formatting or fonts, their solution is to make an image with your text and include the image in your email.

From the AI response:
“If you need to use a special font not included in the list, simply use an image, like this one:
[image showing custom font]
However, note that most email clients don’t display images by default and spam filters dislike emails that have too many images and not enough text.”

They do have a monospace font available, so if you have tabular data, you can use lots of spaces to make your table columns line up like we did back in the typewriter days. After I typed that, I checked. It turns out that no, you can’t do that. It strips out more than one consecutive space. So putting things in your newsletter like the hours you’re open isn’t going to work.

We have a large elderly population in our newsletter recipient list and we make our website and other materials compatible with screen readers and other assistive technologies. MailPoet strips all that out.

We invested a lot of time trying out MailPoet and thought we found a great product. It’s too bad we didn’t. However, if you use Notepad, vi, or other basic text editor for all of your organization’s communications instead of a modern word processor, MailPoet might be for you.