Good functionality, poor interface – and support?

  • FriendlyWP

    (@mmcginnis)


    3 years, 8 months ago

    I love what this plugin does, but it takes a while to figure out how to use it. The on/off switches are counter-intuitive, and there’s no good global settings page.

    I also wonder if any of Clearfy / Webcraftic’s plugins are actively supported as many their free WordPress plugins are out of date. It’s weird that they have Pro versions which they want people to pay for when their Free versions are only updated to WordPress 5.3.x. Doesn’t look like they’ve been touched for a year.

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  • Plugin Support Temyk

    (@webtemyk)

    3 years, 7 months ago

    Hello.

    We regularly update our plugins, for which we sell the premium version. Other plugins are updated as needed.

    Thread Starter FriendlyWP

    (@mmcginnis)

    3 years, 7 months ago

    Understood Artem but you don’t keep them updated version-wise. This plugin for instance has only be “tested up to” WordPress 5.3.4 and thus is considered out of date. I know I (and many, many other WordPress developers/admins) check that a plugin is actively maintained and kept up-to-date with the latest WordPress version before installing it or trusting it, so this is a pretty big issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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