• Resolved evatat

    (@evatat)


    hello and good morning. Appear a problem the last days and i would like kindly ask for your opinions.
    We have connected correctly SiteKit on a website we get measurements and everything. The problem is that their marketing team let us know that even if they see also measurements and conversions and everything on the tag assistant, google analytics appear as red flagged.
    May you please help me with this? Thanks a lot in advance.!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi there @evatat, thanks for raising your concerns with us. I’d be happy to help you with this issue. To help you further with this, please could you share the following information:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Where are you seeing a reg flag for your Analytics? Is there in the Analytics platform itself or are you seeing an error message on your Site Kit dashboard?
    3. Any recording or screenshots to help us see the exact problem you are seeing

    Once you have shared the information above, I can look into this and suggest some next steps if any need to be taken. Let me know if you have any questions on the above.

    Thread Starter evatat

    (@evatat)

    i send the information you requested on the private form. 🙂 I am waiting for your answer.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @evatat Thanks for sharing the information. When checking your site on https://tagassistant.google.com/ I can see your analytics tag firing with no issues. I can also see that Site Kit is placing the expected Analytics code on your site so everything looks good from a Site Kit point of view.

    Could you share anymore information on the red flag you are referring to for your Analytics because as I say everything looks as it should so there shouldn’t be any issues or concerns here.

    Thread Starter evatat

    (@evatat)

    below you will see attached a photo that appear the problem from the side of tag assistant.

    https://drive.google.com/file/d/1varflzH1_b7XnCd5fyQsivPJFsVNbxPJ/view?usp=sharing

    • This reply was modified 1 year, 5 months ago by evatat.
    Plugin Support Adam Dunnage

    (@adamdunnage)

    @evatat I don’t see any reference to that tag when checking your site. Could you perhaps try checking in the tag assistant from an Incognito browser to see if you get the same warning?

    Thread Starter evatat

    (@evatat)

    Yes, this is our problem. Since Site Kit is connected correctly, we’re wondering why this tag isn’t appearing on the website. Is this something the Google Analytics team needs to check on their end? Could it be an issue with their setup? Or is there something we need to do on our side? We’ve followed the same procedures for all our websites, so we’re confused as to why this problem is occurring now. We really appreciate your help!

    Plugin Support Adam Dunnage

    (@adamdunnage)

    The Analytics tag being placed by Site it is being detected so everything looks good there. With regards to the other Analytics tag in your screenshot, I don’t see a reference to that in your source code. This could be coming from another third party plugin but it’s hard to say for sure.

    From a Site Kit perspective, you’re configured correctly with no issues. If you are still having issues with other Analytics tags, I’d try disabling other plugins one by one and checking in tag assistant to see if you see the same. If you don’t then you have identified the plugin that is placing this tag.

    If you still can’t find the cause you can also try checking in the Analytics Help Center. Let me know if you need any further assistance with Site Kit.

    Thread Starter evatat

    (@evatat)

    Thank you again for your response! I’m unsure which tag you’re referring to. I’m sending a screenshot of Site Kit in the following link showing that the tags are the same: Measurement ID – G-1VLYRF8K4T & Google Tag ID GT-PZZK4299. As you can see, both screenshots show the same IDs.

    https://drive.google.com/file/d/1SPK04leyPzKE-zhU7c_vXFXlcYgDBjm2/view?usp=drive_link
    https://drive.google.com/file/d/1varflzH1_b7XnCd5fyQsivPJFsVNbxPJ/view?usp=drive_link

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @evatat The screenshot you have shared with me looks like you are using the Tag Assistant Chrome extension is that correct? If so, this has been deprecated and is no longer supported so results may not be accurate. If you try going to the new browser based version of the tag assistant at this URL: https://tagassistant.google.com/, you should see that you don’t get any issues flagged with your Analytics tags. I have checked here and as stated above, don’t see any issues with your URL.

    Let me know how this goes for you and if there is anything else I can help with?

    Thread Starter evatat

    (@evatat)

    Thanks a lot for your response!
    Wish you a great day!

Viewing 10 replies - 1 through 10 (of 10 total)

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