• Resolved connectpositive

    (@connectpositive)


    Hello

    I have setup my google Analytics Tracking ID with UA-XXXXXX
    but it dosn’t work I can’t see any real time tracking in GA ?
    Also in the plugin it is written “Log into your Google Analytics account to find your ID. e.g. GT-XXXXX or G-XXXXX”

    Does this plugin support still UA method ?

    Thank you for your help

    Laetitia

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi there!

    Thanks for reaching out, and providing the site’s URL. Happy to help!

    Does this plugin support still UA method ?

    It does indeed, and there are two options to set it up, as detailed in its documentation -directly linked here.

    While investigating the site’s source code, I was able to find double instances of the analytics tracking code (screenshot linked here, for reference). Keep in mind that having code or plugins active with duplicate functionality is not ideal.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi Laetitia! 👋

    As we have not heard from you in a while, I am marking this as resolved – we will be available to assist whenever you are ready.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)

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