• Resolved Jason

    (@jjoannides)


    Hi,
    I have spoken with stripe support and they are telling me that the form is timing out on googlepay / applepay.
    Is there a known problem with this or something i can do to fix it?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jonas

    (@flinnn)

    Hi jjoannides,

    what payment plugin do you use? I just tested it with Apple Pay & the official Stripe plugin and it worked flawlessly.

    Best,
    Jonas

    Thread Starter Jason

    (@jjoannides)

    Hi jonas,

    i am using stripe official plugin with google/apple pay. No matter what i do, it wont work. Here is the link if it helps

    https://yantu.com/donations/academic-research-retracing-chinese-visits/

    Jason

    Plugin Author Jonas

    (@flinnn)

    Can you please activate debug mode? Otherwise I cannot test it without triggering a real transaction.

    Thread Starter Jason

    (@jjoannides)

    thanks everyone, i got i finally working

    Plugin Author Jonas

    (@flinnn)

    That’s great to hear. Do you want to share what the problem was? This might help me debug similar issues for other users.

    Thread Starter Jason

    (@jjoannides)

    yeah sorry, it was the cache, although the cache was working for woocommerce when using the plugin i had to exclude the page for the donations on the cache, everything worked from then on. Hope it does help as this baffled me and couldn’t get any logs or errors on it.

Viewing 6 replies - 1 through 6 (of 6 total)

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