Google Authenticator doesn’t work anymore

  • Resolved kaisersauzee75

    (@kaisersauzee75)


    7 years, 10 months ago

    Google Authenticator doesn’t work anymore.
    Suddenly each password of each WordPress where the plugin (Two Factor Authentication) is installed don’t work.
    I thought could be a synchronization issue of Google Authenticator app, but mine is installed in my Iphone and online there are support only for Android issue (https://support.google.com/accounts/answer/185834?hl=en).

    Other ideas?
    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    7 years, 10 months ago

    Hi,

    The standard TOTP protocol used by Google Authenticator (and by the plugin, on the other end), relies on only two things:

    1) That GA and the server share the same private key (that’s what is exchanged when you scan the QR code)

    2) That the device that GA is on, and the server, agree on the current time.

    Since 1) can’t have changed, therefore one of the two devices now has the wrong time.

    David

Viewing 1 replies (of 1 total)

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