• Resolved johncmorris74

    (@johncmorris74)


    I have the All in one calendar on a couple of my clients websites and none are syncing w/ Google anymore. Did something change?

Viewing 15 replies - 1 through 15 (of 23 total)
  • Hi @johncmorris74,

    You are able to import your Google calednar feed URL into your Timely calendar, and our calendar will auto-sync import feeds every hour.

    If you have exported your Timely calednar events into Google — Google imports them one time — they do not have an auto sync feature.

    More info if you wish to import your Google feed into your Timely calendar:

    https://time.ly/document/user-guide/using-calendar/sourcing-pulling-in-local-feeds/#google-cal

    Thread Starter johncmorris74

    (@johncmorris74)

    Unfortunately this isn’t the case. I’ve been using your calendar for over a year with the auto-sync on and just last month it started not syncing. If you look here…

    http://www.lonestaracc.com/events-calendar/

    The calendar isn’t syncing /w the Google Calendar..

    https://calendar.google.com/calendar/embed?src=1svbdea7g4r4bgg28gbuivjdeo%40group.calendar.google.com&ctz=America%2FNew_York

    I took the other website b/c they wanted their events to sync and they weren’t, so unfortunately this is the only site at the moment that I have an example of.

    Thanks for any assistance.

    Hi @johncmorris74,

    I did a test import into a test core calendar on my end, and it imported 28 events. All events seem to appear in the test calendar.

    Here’s the feed URL for that Google Calendar:
    https://calendar.google.com/calendar/ical/1svbdea7g4r4bgg28gbuivjdeo%40group.calendar.google.com/public/basic.ics

    Question: Does the calendar sync if you manually refresh the feed? Or, do the events just not update?

    If the auto-sync is the problem, it may be a problem with the Cron function on your server.

    You can install “Advanced Cron Manager” plugin and check what processes are scheduled(Dashboard > Tools > Cron Manager). The auto-tweet task is called ai1ec. Check what time Advanced Cron Manager says it will run it.

    Thread Starter johncmorris74

    (@johncmorris74)

    Not sure what might have changed on the server. It’s the same Godaddy server that it’s been on.

    No it doesn’t if I manually refresh. I kept on refreshing over the coarse of a whole day and it wouldn’t update. So that’s when I made the decision to deactivate the calendar and strictly use Google Calendar embedded.

    I’ll try to download the cron manager plugin and see if that will tell.

    Hi @johncmorris74,

    If a manual refresh isn’t working, then Cron manager won’t help.

    In this case, I suggest removing your feed, and re-add it:
    https://calendar.google.com/calendar/ical/1svbdea7g4r4bgg28gbuivjdeo%40group.calendar.google.com/public/basic.ics

    You may have to refresh the page to add the feed after you delete the feed.

    Does the manual refresh give you a confirmation message, like “Imported 28 events” in a green bar at the top?

    Thread Starter johncmorris74

    (@johncmorris74)

    Manual refresh doesn’t give me anything. It just spins and says refreshing, forever.

    I deleted it and tried it again. I’ll give you an update shortly.

    Hi @johncmorris74,

    If that’s the case, then your server may be running out of memory before the sync operation completes (host is reaching it’s PHP memory limit and then the feed hangs).

    I suggest increasing the memory limit, and try the feed refresh again — it should finish, then produce a confirmation or error message — this is how you know it finishes.

    There are 3 ways to increase your PHP memory limit:

    1. Add this to wp-config file:
    define(‘WP_MEMORY_LIMIT’, ‘256M’);

    or

    2. Edit your PHP.ini file (requires access to your server files)
    If you have access to your PHP.ini file, change the line in PHP.ini
    If your line shows 64M, try 256M:
    memory_limit = 256M

    or

    3. Edit your .htaccess file
    If you don’t have access to PHP.ini try adding this to an .htaccess file:

    php_value memory_limit 256M

    Thread Starter johncmorris74

    (@johncmorris74)

    Yeah it’s going on about 10 min. as far as adding the new feed and it’s still saying “Please wait…”

    I’ll try increasing the memory and see what happens.

    Thread Starter johncmorris74

    (@johncmorris74)

    Updated memory in wp-config file but to no avail. Still says “refreshing…” when trying to update the feed. Tried deleting a couple times and reentering but still no go.

    Thread Starter johncmorris74

    (@johncmorris74)

    That being said, it is importing 1 event on Jan 18th. But that is all.

    Thread Starter johncmorris74

    (@johncmorris74)

    Another thing to note is that when I refresh the page as it’s still “Refreshing…” then hit refresh again, I get “Another import process in progress. Please try again later.”

    Hi @johncmorris74,

    Since this feed works from my WordPress test site without problems, It may be something limited to your server, if not a memory issue, it could be something else.

    1. Are you able to contact your host and ask for any log files which may contain error logs specifying any recent issues?

    2. As a test, try importing a different Google calendar, even if it’s a test of just one event — if it doesnt’ work, it may be corruption in your installation which can be easily corrected with a manual reinstall (I’ll provide instructions to preserve your current events).

    Thread Starter johncmorris74

    (@johncmorris74)

    Yeah I’ll try some different things. I already tried to uninstall the plugin and reinstall.

    I can ask Godaddy for log files to see what they say. As well as do a test calendar.

    I just thought it was weird b/c it stopped working on two different sites on two different servers at the same time. W/o me making any changes to either of my cPanel servers or anything connected w/ the site. the clients just alerted me and said that they calendars aren’t syncing and I checked and they weren’t.

    Thread Starter johncmorris74

    (@johncmorris74)

    If I try to import this calendar…

    https://calendar.google.com/calendar/embed?src=cityofcovington%40gmail.com&ctz=America%2FNew_York

    It ends w/ a “Imported 0 events”.

    Hi @johncmorris74,

    I tried the feed from that calendar (https://calendar.google.com/calendar/embed?src=cityofcovington%40gmail.com&ctz=America%2FNew_York)

    Feed URL:
    https://calendar.google.com/calendar/ical/cityofcovington%40gmail.com/public/basic.ics

    Result into another core test calendar:
    In my core test calendar, it is hanging, likely because there are a large number of past events (884 events in total).

    I did the test import into our Web App calendar where we can choose only to import future events, and the result was:
    14 Events were imported.

    Are you sure the feed URL you used is this one:
    https://calendar.google.com/calendar/ical/cityofcovington%40gmail.com/public/basic.ics

    Another thing I can recommend, delete old events from your Google calendar in order to make the feed less memory intense, then try importing it again.

Viewing 15 replies - 1 through 15 (of 23 total)

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