• Resolved beneventorocco

    (@beneventorocco)


    Popup Maker creates a conflict with google chrome and my theme.
    Browser pages never ending loading, are looped, and the content of the page is blank, only the header (with menu) is loaded correctly .
    On firefox and safari all works fine.

    If I disable the plugin, my site are properly loaded on all browsers including chrome.

    It happens only to me?
    How can I fix?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Daniel Iser

    (@danieliser)

    @beneventorocco – Do you have a link? PM currently runs 2 queries on page load, and its JavaScript only runs after the page finishes loading, so based on that I would say though it happens when PM is active the issue may not be in PM, but rather triggered by it. I say this because we have so many users this wouldn’t be the only report of such a behavior.

    Happy to take a look if you have a link though and help troubleshoot.

    Thread Starter beneventorocco

    (@beneventorocco)

    Hi

    thank you so much for your reply, I have identified the source of the problem and I solved it.

    I’ll explain it to you, so it can be useful for future complaints.

    The error Loading of the page was generated by js, because I was using in a popup the shortcode that recalled the mp4 videos, this caused some loading problems only with Chrome.

    I tried to replace the shortcode directly entering the tag HTML5 <video> </ video> but the problem persisted.

    So I opted to place the video through an <iframe> (inserting inside the <video> tag), so it all works correctly even on Chrome.

    I do not know if the conflict was caused by the plugin + video tags + theme or if the triggers were only plugin + video tag, I have not run additional tests to understand it.

    If you want you can check.

    Thanks again for your availability.

    Congratulations for your work. 😉

    Plugin Author Daniel Iser

    (@danieliser)

    @beneventorocco – Awesome glad you got it worked out. Appreciate the info. I will add also that we have a new video extension in testing that works with html5, youtube & vimeo videos out of the box with custom players, settings to control the video when the popup opens etc.

    It is getting documentation at the moment but will likely be released later this month. May be of interest to you.

Viewing 3 replies - 1 through 3 (of 3 total)

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