• Resolved jfunline

    (@jfunline)


    Hello,

    I’m using you plugin for displaying my products rating but every product that have more than one review have this error “aggregateRating missing” so i tried to see the problem with google tools and it said that it missing the average rating. But as you can see in this page the average is well displayed :/

    Can you help me fix this ?

    Best regards.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support cusrev

    (@cusrev)

    Thanks for trying our plugin!

    Can you please temporary deactivate our plugin and check if it resolves the problem?

    Thread Starter jfunline

    (@jfunline)

    Hello,

    Before adding your plugin i had the woocomerce base review module and google warned me about the “aggregateRating missing” so i’ve installed your plugin to give what google want, but the issue is still here.

    Regards

    Plugin Support cusrev

    (@cusrev)

    Thanks for providing additional information.

    “aggregateRating” meta data is added by the standard WooCommerce. You don’t need to install any additional plugins for it.

    I think that your problem is most likely to caused by some SEO plugin that you installed or by custom code that you added to functions.php.

    Can you please send a system report for your site? You can generate a system report in WordPress admin area by going to WooCommerce -> Status -> Get system report.

    Thread Starter jfunline

    (@jfunline)

    Hi,

    Thank you for your answer. I’ve seen that there is some critical informations in this report, does it’s possible to send it to a support email insteand of here visible by anyone ?

    Regards

    Plugin Support cusrev

    (@cusrev)

    Sorry, unfortunately, the free version of the plugin is supported only on this public forum.

    Plugin Support cusrev

    (@cusrev)

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 6 replies - 1 through 6 (of 6 total)

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