Hi,
Thanks for using our plugin and reaching out to us.
Are you perhaps using a 3th party shipping plugin as an add on for your shipping costs?
I use woocommerce. To have any shipping options you also have to use “WooCommerce Shipping & Tax” plug-in. Do you not support the usage of this plugin? And if not, how is it possible to calculate shipping using woocommerce?
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This reply was modified 3 years, 7 months ago by
jamesharding.
Hi,
We indeed do not support the 3th party “WooCommerce Shipping & Tax” plugin, assuming it is an add-on on the normal WooCommerce shipping features?
When you cannot add shipping costs to your feed you can still use the shipping label option which is being described here: https://adtribes.io/add-shipping-costs-google-shopping-feed/
So how does the shipping cost work without using any plugins. Where would I input the shipping cost into a standard WordPress installation?
Yes, this is of course how I have setup shipping, but without the WooCommerce Shipping option, nothing can be added besides a flat rate. Is adding flat rate shipping the only method that is supported by this plugin?
This is what I have setup right now: https://imgur.com/a/sAiCkEo
Our plugin supports the default WooCommerce shipping zones and methods. You seem to be using a 3th party shipping plugin as add-on, that indeed is not supported by our plugin.
I have disabled every 3rd party plugin related to shipping and it still is not working:
Screen Shot of settings
Product Feed Pro just puts “USD” into the price field of the shipping: https://techintrigue.com/wp-content/uploads/woo-product-feed-pro/xml/7UYu7YKWgWx1778vRDlX0l4xapH7LGv9.xml
Your feed URL doesn’t seem to work so we cannot check what it looks like in your feed.
According to your shipping screenshot you still have a 3th party shipping plugin installed. The “WooCommerce Shipping” link in the top navigation is not default WooCommerce. This is how it should look: https://www.dropbox.com/s/jqti2gk68oiv52l/ShippingPlugin.png?dl=0
So please make sure you disable that shipping feature too.
Assuming the issue at hand has been resolved and our support is no longer required I will close this topic for housekeeping reasons now.
Do not hesitate to reach out to us again in-case you need our help again.
The problem was never solved. I appreciate your time but this plugin doesn’t do much because it can’t read shipping prices from anything but a static field. For this to be useful, the plugin needs to support dynamic shipping options (ones that change based on shipping locations).
