• Resolved jefffather92

    (@jefffather92)


    Issue:

    In our Events section the “Google Map image” for the “Venue” is NOT showing up, it is pulling a blank pic (the +Google Map link is working and taking you to the proper destination).

    Troubleshooting (that has been completed):
    – disabled all plugins (1 by 1) to see if there was a conflict
    – deactivated and re-activated plugin
    – uninstalled plugin and reinstalled

    On WP: 3.9.1
    Theme: Avada (3.4.3)

    Any help, anyone can provide will be greatly appreciated!

    Mahalo!

    https://ww.wp.xz.cn/plugins/the-events-calendar/

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  • Thread Starter jefffather92

    (@jefffather92)

    Fixed my own issue. Looks like there is a conflict between the “theme” and the “plugin”. I tested the plugin with a different theme and it worked. So I looked at ever “theme” setting that could affect this plugin (specifically with the Google Map). Found a setting in the “Extra” section (under the Theme Options; under “Options for Javascript within the theme), there is a checkbox “Disable Google Map Scripts”. It was unchecked, so I checked and IT WORKED.

    Plugin Contributor leahkoerper

    (@leahkoerper)

    HI jefffather92,

    I’m so glad to hear you figured it out! Thanks for letting us know.

    If you have a minute or two, we would love it if you left us a review. Thank you for your support!

    Best,
    Leah

Viewing 2 replies - 1 through 2 (of 2 total)

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