Hi @rainsey,
I apologize for any inconvenience this has caused.
We’ve had a similar report from another client regarding fake abandoned cart notifications originating from the email address ‘[email protected]’. To address this, we’ve created a filter that can help prevent your system from capturing abandoned carts from this specific domain.
If you can confirm that the fake abandoned carts logged on your site are also from the ‘@storebotmail.joonix.net’ domain, please add the following custom code to the “functions.php” file of your active theme:
add_filter( 'wcal_abandoned_cart_user_email' ,'wcal_abandoned_cart_user_email_callback',10, 2 );
function wcal_abandoned_cart_user_email_callback ( $billing_email_restriction , $billing_email ) {
$billing_email_restriction = preg_match("/(storebotmail)/i", $billing_email ) ? true : false;
return $billing_email_restriction;
}
After implementing these changes, please monitor the situation and let us know if you continue to receive fake abandoned cart notifications from that email address. If you notice any different email domains for the fake carts, please share those specific addresses with me so we can investigate further.
I look forward to your response.
Thanks for the response.
The bot emails are from [email protected] and [email protected] with various numbers. Google uses the bot to check google shopping feed pricing is correct.
i’ll try the code with ‘johnsmith’ and see how the filter goes
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This reply was modified 1 year, 1 month ago by
rainsey.
Hi @rainsey,
Thank you for the update.
Please try the provided filter code with the common identifier “johnsmith” and please monitor that the Google bot’s activity no longer impacts your email spam rating.
Let me know the results and if you need further assistance with anything else.
Hi @priyankajagtap , the filter has worked as expected since implementation. No Google merchant bot abandoned carts have been recorded by the plugin and no spam emails sent that impact our domain. Thanks for the prompt support.
Hi @rainsey,
Thank you for the update! I’m glad to hear that the filter is working as expected and that there have been no issues with abandoned carts or spam emails.
If you need any further assistance or have any other questions, feel free to reach out.
If you like our plugin and our service, then it would be great if you could give us a review here. That would help us immensely. 🙂
